Privacy Policy

Grupo Residencial canino S.L. informs you about its Privacy Policy regarding the treatment and protection of personal data of users and customers that may be collected by browsing or contracting services through the website https://trustresort.com

In this sense, the Owner guarantees compliance with current regulations on the protection of personal data, reflected in the Organic Law 15/1999, of December 13, Protection of Personal Data (LOPD), and the Royal Decree 1720/2007, of December 21, known as the Development Regulation of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons (RGPD).

The use of the Website implies the acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.

Identity of the responsible

Owner: Grupo Residencial canino S.L.
NIF / CIF: B-54936489
Address: Part Marjals, polygon 6, plot 337. Ondara, Alicante, Spain
Email: info@clientes.citycomunicacion.es
Website: https://trustresort.com
Principles applied in data processing

In the processing of your personal data, the Owner will apply the following principles that meet the requirements of the new European data protection regulation:

Principle of legality, loyalty and transparency: The Owner will always require the consent for the processing of your personal data that may be for one or several specific purposes on which you will previously report with absolute transparency.
Principle of minimization of data: The Holder will request only the data strictly necessary for the purpose or the purposes requested.
Principle of limitation of the term of conservation: The data will be kept during the time strictly necessary for the purpose or the ends of the treatment.
The Holder will inform you of the corresponding conservation period according to the purpose. In the case of subscriptions, the Holder will periodically review the lists and eliminate those inactive records for a considerable time.
Principle of integrity and confidentiality: Your data will be treated in such a way that your security, confidentiality and integrity is guaranteed.
You should know that the Owner takes the necessary precautions to prevent unauthorized access or improper use of the data of its users by third parties.
Obtaining personal data

To navigate through https://trustresort.com it is not necessary to provide any personal information. The cases in which you provide your personal information are the following:

By contacting through contact forms or sending an email.
Your rights

The Owner informs you that on your personal data you have the right to:

Request access to the stored data.
Request a rectification or cancellation.
Request the limitation of your treatment.
Oppose the treatment.
Request the portability of your data.
The exercise of these rights is personal and therefore must be exercised directly by the interested party, by requesting it directly from the Holder, which means that any client, subscriber or collaborator who has provided their data at any time may contact the Holder and request information about the data that you have stored and how you have obtained them, request the rectification of the same, request the portability of your personal data, oppose the treatment, limit its use or request the cancellation of that data in the files of the Holder.

To exercise your rights of access, rectification, cancellation, portability and opposition you must send an email to info@clientes.citycomunicacion.es along with the proof valid in law as a photocopy of the D.N.I. or the equivalent.

You have the right to effective judicial protection and to present a claim to the supervisory authority, in this case, the Spanish Agency for Data Protection, if you consider that the processing of personal data that concerns you violates the Regulation.

Purpose of the processing of personal data

When you connect to the Website to send an email to the Owner, subscribe to your newsletter or make a contract, you are providing personal information of which the person in charge is the Owner. This information may include personal data such as your IP address, name and surname, physical address, email address, telephone number, and other information. By providing this information, you give your consent for your information to be collected, used, managed and stored by superadmin.es, only as described in the Legal Notice and in this Privacy Policy.

The personal data and the purpose of the treatment by the Holder is different according to the information capture system:

Contact Forms: The Owner requests personal information among which may be: Name and surname, email address, telephone number and address of your website in order to answer your questions.
For example, the Owner uses this data to respond to your messages, doubts, complaints, comments or concerns you may have regarding the information included on the Website, the services provided through the Website, the treatment of your personal data, questions referring to the legal texts included in the website, as well as any other questions you may have that are not subject to the conditions of the website or the contract.
There are other purposes for which the Owner deals with your personal data:

To guarantee compliance with the conditions included in the Legal Notice and in the applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.
To support and improve the services offered by this website.
To analyze the navigation. The Owner collects other non-identifying data obtained through the use of cookies that are downloaded to your computer when you browse the website whose characteristics and purpose are detailed in the Cookies Policy.
To manage social networks. The Owner has a presence in social networks. If you become a follower in the social networks of the Owner, the treatment of personal data will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that may be applicable in each case and that You have previously accepted.
You can check the privacy policies of the main social networks in these links:

Facebook
Youtube
Instagram
The Owner will treat your personal data in order to properly manage their presence in the social network, inform you of their activities, products or services, as well as for any other purpose that the regulations of social networks allow.

In no case the Owner will use the profiles of followers in social networks to send advertisements individually.

Security of personal data

To protect your personal data, the Owner takes all reasonable precautions and follows the best practices of the industry to prevent their loss, misuse, improper access, disclosure, alteration or destruction of them.

Content from other websites

The pages on this website may include embedded content (for example, videos, images, articles, etc.). The embedded content of other websites behaves in exactly the same way as if you had visited the other website.

These websites may collect data about you, use cookies, embed an additional third-party tracking code, and monitor your interaction using this code.

Cookies policy

In order for this website to work properly you need to use cookies, which is information stored in your web browser.

In the Cookies Policy page you can consult all the information related to the collection policy, the purpose and the treatment of cookies.

Legitimation for data processing

The legal basis for the treatment of your data is: consent.

To contact the Owner, subscribe to a newsletter or make comments on this website you have to accept this Privacy Policy.

Categories of personal data

The categories of personal data that the Owner addresses are:

Identification data
Conservation of personal data

The personal data that you provide to the Holder will be kept until you request its deletion.

Recipients of personal data

Google Analytics is a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). You will find more information at: https://analytics.google.com
Google Analytics uses “cookies”, which are text files located on your computer, to help the Owner analyze the use made by users of the Website. The information generated by the cookie about the use of the Website (including your IP address) will be directly transmitted and stored by Google on servers in the United States.
DoubleClick by Google is a set of advertising services provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”).
You will find more information at: https://www.doubleclickbygoogle.com

DoubleClick uses “cookies”, which are text files located on your computer and which serve to increase the relevance of ads related to your recent searches. The Google Privacy Policy explains how Google manages your privacy with respect to the use of cookies and other information.
You can also see a list of the types of cookies that Google and its collaborators use and all the information related to the use they make of advertising cookies.

Web navegation

When browsing https://trustresort.com you can collect non-identifying data, which may include, the IP address, geolocation, a record of how services and sites are used, browsing habits and other data that can not be used to identify you.

The website uses the following third-party analysis services:

Google Analytics
DoubleClick by Google
The Owner uses the information obtained to obtain statistical data, analyze trends, administer the site, study navigation patterns and to gather demographic information.

Accuracy and accuracy of personal data

You agree that the data provided to the Owner is correct, complete, accurate and current, as well as to keep them duly updated.

As a User of the Website you are solely responsible for the accuracy and correctness of the data you send to the site, exonerating the Owner from any responsibility in this regard.

Acceptance and consent

As a User of the Website you declare to have been informed of the conditions on protection of personal data, you accept and consent to the treatment of the same by the Owner in the manner and for the purposes indicated in this Privacy Policy.

Revocability

To exercise your rights of access, rectification, cancellation, portability and opposition you must send an email to info@clientes.citycomunicacion.es along with the proof valid in law as a photocopy of the D.N.I. or the equivalent.

The exercise of your rights does not include any data that the Holder is obliged to keep for administrative, legal or security purposes.

Changes in the Privacy Policy

The Owner reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential changes, as well as to industry practices.

These policies will be in force until they are modified by others duly published.

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